Driver Operations and Logistics Manager at Little Technologies

Little Technologies

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Position: Driver Operations and Logistics Manager

Job Time: Full-Time

Job Type: Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 1 year ago

Deadline: Submition date is over

Driver Operations & Logistics Managers, aka "DOps", are responsible for growing and optimizing the supply side of the marketplace. What that really means is highlighting the Little App opportunity for as many potential driver-partners as possible. They typically start their days by diving into marketplace data and driver-partner feedback. A DOps' goal is to identify trends through quantitative and qualitative data and take action on them.

Also, the job holder is responsible for developing functional business strategies, such as how we balance our marketplace, target and deploy customer promotions, manage local markets and identify and solve operational weaknesses. They balance improving or innovating new processes with setting and delivering on core goals to meet business needs.

What You'll Do / What You'll Need / Bonus Points / About the Team

What You?ll Do

• Make strategic decisions to prioritize within the functional areas; guide and set goals for the overall team
• Develop analytical frameworks to support the company in business decision-making
• Identify operational weaknesses and help improve or innovate new processes
• Build, maintain, communicate, and present detailed reporting at the city, regional, and mega-regional levels
• Present models, findings and insights to senior management to drive business decisions
• This role demands excellent stakeholder and project management skills, as well as the ability to both plan and execute projects of varying time horizons and scope with minimal guidance
• The Rides Operations team owns functional business strategies as well as local market strategies, and your team will be responsible for monitoring, correcting, and executing business processes

Focus areas include:

• Territory Management
• Regulatory Operations & Strategy
• Driver Operations and Loyalty
• Marketplace
• Rider Operations

What You?ll Need

• 1-4 years experience in business intelligence/marketing strategy or related experience; some high-growth operations or startup experience is strongly preferred.
• Exceptional communication and organization skills.
• Clear communicator
• Strong, demonstrated leadership capabilities
• A ?driver? personality - biased toward action, great collaborator and master disambiguator/simplifier - constantly pushing toward clarity and delivery.
• Exceptional Excel/data management skills.
• Self-motivated work independently and possesses strong organization and time management skills
• Bachelor's degree required