Sales Person (Ford Business) at Ries Engineering Share Company

Ries Engineering Share Company

Position: Sales Person (Ford Business)

Job Time: Full-Time

Job Type: Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 4 years ago

Deadline: Submition date is over

Job Description Duties and Responsibilities - For each customer experience, meets or exceeds Customer Expectations for Sales. - Greets all customers promptly; provides timely professional service. - Completes Customer Records promptly and accurately. - Follows up with 100% of customers within three days of vehicle delivery. - Meets or exceeds monthly Income and Sales Goals. - Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate. - Builds customer loyalty and promotes the dealership brand image - Accurate and timely in completing paperwork and assigned tasks. - Answers incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry. - Effectively prospects by phone, mail, e-mail, and face-to-face. - Identifies repeat customers and treats them accordingly. - Notifies prospects of upcoming special programs and promotions. - Calculates and tracks the progress of sales and prospect goals and sales deals. - Effectively sells by… - Explaining the vehicle’s features and benefits versus those of the competition. - Determines customer’s needs and wants. - Effectively performs demonstration drives. - Overcomes objections. - Builds productive working relationships with fellow employees through clear communications. - Assists customers in identifying problems and concerns during and after vehicle delivery. - Follows up with customers to ensure they are satisfied with their vehicles. - Promotes cooperation and teamwork among Sales Consultants and support staff. - Assists other Sales Consultants when needed. Requirement: - Minimum Diploma in Marketing or equivalent - Some college or sales training preferred - Two years in a customer service position preferred with a notable track record of customer satisfaction and sales. - 2nd grade Driver’s license - Will become Ford Certified Sales Consultant within 12 months Skills - Effective problem-solving skills - Adaptable and flexible - Able to perform multiple tasks effectively How to Apply Interested applicants are required to submit their application, CV and supporting documents through resco.vacancy@riesethiopia.com within 10 (ten) working days from the date of the announcement.