TWG Assistant Officer at British Embassy

British Embassy

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Position: TWG Assistant Officer

Job Time: Full-Time

Job Type: Contract

Place of Work: Addis Ababa - Ethiopia

Salary: USD 397.42 - 596.08 per month

Posted date: 1 week ago

Deadline: April, 30/2024 (0 days left)

Main purpose of job:

To assist the general operation of technical work group (TWG) office - in related with work request process, staff management, control and record keeping. Supporting the department to achieve its goal by helping customers get a quality service.

Roles and responsibilities:

To deputise for the TWG office manager in their absence.

First point of contact for work request enquires submitted to the technical team.

HERA: Raising requisitions (purchase order ) and receiving goods and services.

Answering phone calls and emails taking messages photocopying etc

Estate record keeping, inputting information on IT package, updating work progress, Recording the staff annual leave, preparing monthly overtime sheet.

Process works requests and Preventive planned maintenance (PPM) schedule.

Record all completed works requests including costs.

Pyramid: Entering maintenance information.

Processing day labours weekly payment and passing on to accounts.

Check all TWG vehicle journey sheets.

Check fuel distribution list and send it to the transport team every month.

Updating the information board - Ensure that information is passed on to TWG staff without computer access.

Language requirements: 

Language: Amharic and English

Level of language required: Fluent 

Essential qualifications, skills and experience

• Experience in customer service
• Basic computer skills.  
• Knowledge on Health and safety procedures
• Diploma or Degree in customer service, management or a related field

Required behaviours 

Delivering at Pace, Working Together

Application deadline: 30 April 2024

Grade: Administrative Assistant (AA)

Type of Position: Permanent

Region: Africa

Country/Territory: Ethiopia

Location (City): Addis Ababa

Type of Post: British Embassy

Salary: USD 397.42 - 596.08 per month

Start Date: 1 June 2024

Other benefits and conditions of employment

Learning and development opportunities:

• Health and safety training
• Fire warden training
• HERA system training

Additional information

• Must be able to legally work in Ethiopia
• Please complete the application form in full as the information provided is used during screening
• Please check your application carefully before you submit, as no changes can be made once submitted
• The British Embassy will never request any payment or fees to apply for a position
• Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia
• All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
• The responsibility lies on the successful candidate to;
• Obtain the relevant permit
• Pay the fees for the permit
• Make arrangements to relocate
• Meet the costs to relocation
• Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount
• Information about the Civil Service Success Profiles can be found on this link:
• https://www.gov.uk/government/publications/success-profiles
• Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
• Reference checking and security clearances will be conducted on successful candidates
• Appointable candidates who were unsuccessful may be placed on a reserve list. If during the reserve period of 6/12 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate