Skylight Hotel
Position: MANAGER REVENUE MANAGEMENT
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa, Addis Abeba - Ethiopia
Posted date: 2 months ago
Deadline: Submition date is over
SUMMARY:
As Manager of Revenue Management, you’ll Develop, recommend, and Implement policies, procedures, plans, and programs of revenue management strategies and processes in Skylight Hotels, to optimize and maximize its revenues; Responsible for best practice standards including competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts; Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations.
N.B.: This position description intends to provide a representative summary of the major duties and responsibilities performed by this position. The incumbent may be required to perform position-related tasks other than those specifically listed in this summary.
KEY ACCOUNTABILITIES:
- Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations.
- Make dynamic analysis of room rates and set compititive pricing
- Daily pick-up analysis, strategy adjustments and reporting.
- Perform competitive benchmark studies and follow market trends.
- Create and maintain a 13-month rolling demand calendar.
- Create and develop pricing strategies in conjunction with the individuality of each hotel.
- Provide weekly dynamic forecast of expected results, variances, and budget comparisons.
- Manage and oversee strategy for all 3rd party distribution.
- Responsible for assessing, analyzing, and pricing group business strategies.
- Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies.
- Ensure all related systems are configured correctly, validated, and working to full capacity
- Oversee and audit the standards and operations of the reservations department.
- Ensure the website booking process is maintained up-to-date and functional.
- Ensure hotel personnel is fully competent in the use of all systems.
- Work in liaison with hotel sales and reservations departments as a team.
- Regularly check the input and the quality of data (segmentation, denials tracking, etc.…) points.
- Conduct quarterly property performance review and develop strategic and tactical action
- Responsible for best practice standards to include competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.
- Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc.…).
- Reduce the cost of distribution by finding new less expensive means of delivering business.
- Prepare an outline for and support the annual revenue budget process.
QUALIFICATION REQUIREMENT:
EDUCATION & EXPERIENCE:
A Minimum of BA Degree in Hotel Management/Hospitality / Management / Business Management / Business Administration / Economics / Marketing or any other business-related field with 9 years relevant experience out of which three years in supervisor or equivalent capacity
OR
MA Degree in Hotel Management/Hospitality / Management / Business Management / Business Administration / Economics / Marketing or any other business related fields with 7 years of relevant experience out of which three years in supervisor or equivalent capacity
Essential Competencies: It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- PMS/Opera, STR, Syinx/Hotel Rez Portal, Review-Pro, OTA-Insight, Expedia, Booking.com, and C.Trip Systems.
- Proficient oral and written English communication skills.
- Good communication skills and committed to delivering a high level of customer service.
- Strong leadership skills
- Positive attitude
- Excellent planning and organizing skills
- Strongly committed to teamwork and customer service
- A high level of organization, constant follow through, and meticulous attention to detail.
- Effective time management and self-motivation in working independently toward team goals.
- The ability to remain calm under pressure and adapt to unexpected tasks and challenges.
- Ability to work in a collaborative environment and lead a team.