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Norwegian Refugee Council (NRC)

Norwegian Refugee Council (NRC)


Position: HR Coordinator (Maternity cover)
Job Time: Full-Time
Job Type: Contract
Place of Work: Addis Ababa - Ethiopia
Posted date: 2 years ago
Deadline: Submition date is over

Role and responsibilities

The HR Coordinator is responsible for the coordination of HR matters in NRC Ethiopia.

Generic responsibilities

  • Implement NRC’s HR systems and procedures at the Area level
  • Ensure adherence to NRC policies and the National labor law in all processes and procedures
  • Coordinate staff recruitment and exits, introductions, training, staff benefits schemes, etc.
  • Train and develop HR team at Area level
  • Coordinate with relevant partners, suppliers, authorities, lawyers, etc.
  • Prepare and submit periodic reports as appropriate
  • Train and support line managers in HR processes  
  • Advice in personnel conflicts/processes when relevant
  • Ensure that staff records in all offices in the area are up to date and filed appropriately
  • Ensure accuracy of staff salaries at country level or prepare staff salaries
  • Perform other tasks assigned by supervisor

Specific responsibilities

  • Handle all the emergency and other recruitments at Addis and Area level
  • Supervise, train, and give technical support HR team at the Area level
  • Follow on staff grievances and disciplinary cases and ensure the cases are concluded following NRC guidelines and settled on time.
  • Carry out annual performance plans and reviews with the subordinate staff and provide comments and recommendations for actions.     
  • Coordinate and work with the lawyer on legal related matters and get updates on new laws and legislations.
  • Ensure reporting, documenting, and payment of staff benefits, social security, taxes, etc are done on time.
  • Prepare Incentive staff payroll for the urban project in Addis as per the NRC incentive policy and procedure of NRC
  • Prepare casual and intern staff payroll as per the policy and procedure of NRC
  • Implement and train staff in NRC’s HR policies and procedures at the office
  • Implement NRC terms and conditions of service, policies, and procedures.    
  • Take the lead in coordinating, facilitating, and tracking training given to NRC Ethiopia staff
  • Work together with the HR Manager on development and review of policies and procedures; revision of national staff ToEs
  • Focal person for staff care and duty of care.
  • Maintain and keep track of leave records and balances.
  • Perform other tasks assigned by supervisor


  • Managing resources to optimize results
  • Managing performance and development
  • Empowering and building trust
  • Handling insecure environments

Competencies are important for the employee and the organization to deliver desired results. 

1. Value-driven competencies

Values are aspirational attitudes and beliefs that influence the way people conduct themselves. NRC’s values are Dedicated, Innovated, Inclusive, and Accountable.

2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. 

3. Professional competencies

These are skills, knowledge, and experience that are important for effective performance.

Generic professional competencies for this position:

  • Experience from working as an HR Coordinator in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own manager skills/profile
  • Fluency in English, both written and verbal

Context related skills, knowledge, and experience (shall be adapted to the specific position):

  • Example: Knowledge of the context in Ethiopia
  • Example: Knowledge of the local language– if different than English
  • Example: Experience with start-up, exit, or similar

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas, or Offices that may be host to considerable health, safety, and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.