Rotech Information Technology
Verified
IT Support Technician (Junior)
Addis Ababa - Ethiopia
Full-Time
Permanent
Posted
2 weeks ago
Experience
0
Salary
Attractive per company's Scale
Deadline
Closed
Job Summary
The IT Support Technician (Junior) is responsible for providing basic technical support, assisting in workstation setup, and maintaining system functionality. This role is ideal for fresh graduates looking to build hands-on experience in IT support and system maintenance.
Key Responsibilities
- Assist in setting up workstations, including hardware and software installation
- Provide basic technical support to staff and clients
- Perform routine system updates and virus scans
- Document technical issues and their resolutions for future reference (knowledge base)
Educational Background
- Minimum Level 4 graduation in IT, Computer Science, or a related field
- 0 years of experiecne required ( Fresh graduates are encouraged to apply )
Skills & Competencies
- Basic knowledge of networking, Windows/Linux operating systems, and hardware components
- Strong willingness to learn and stay updated with new technologies
- Good communication skills, with the ability to explain technical issues to non-technical users
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