United Nations Economic Commission
Position: Global Communications, P2
Job Time: Full-Time
Job Type: Contract
Place of Work: NEW YORK, ADDIS ABABA, BANGKOK, BEIRUT; GENEVA, NAIROBI, SANTIAGO, VIENNA, OTHER;
Posted date: 1 month ago
Application Deadline: Oct, 31/2020 (3 days left)
These positions are located primarily in the Department of Global Communications (DGC) and its worldwide network of information centers, as well as in the UN field offices. In addition, a number of other departments such as the Department of Peace Operations, the Department of Political and Peacebuilding Affairs and the Office for the Coordination of Humanitarian Affairs have a need for Global Communications expertise. Global Communications Associate Officers typically report to a senior officer, i.e., a unit chief or section chief.
The Young Professionals Programme examination in Global Communications covers a wide range of topics in the areas of public information and communication (public relations, campaign management, marketing and strategic communications, media monitoring and analysis), information and knowledge management (library, archives and records management), and multimedia production (audio-visual, print, photo, social media).
Some of the key responsibilities of an Associate Officer in Global Communications would be (These duties are generic and may not be carried out by all Global Communications Associate Officers):
- Track, research and analyze information on assigned topics/issues; gather information from diverse sources and help to assess news value and other potential impact, as well as to evaluate the effectiveness of communications campaigns.
- Draft/compile a specific type or types of information products for target audiences, including press releases, media packets and reports, brochures, briefings, video clips, newsletters, websites, social media content, etc.
- Create multimedia products for placement on web-based / social media or other platforms.
- Organize the production, clearance and distribution of information materials.
- Prepare initial drafts and edits of articles or chapters for inclusion in UN newsletters, periodicals, reports and books.
- Identify and propose information and advocacy opportunities, activities and approaches, taking into account the situation/topic and target audience.
- Identify key contacts/constituencies and opportunities for strategic partnerships to facilitate communications efforts and maintain working relationships with the same.
- Organize, or participate in the organization of, conferences, seminars, special events, press briefings, interviews, etc.;
- Respond to a variety of inquiries and information requests internally and externally; prepare related correspondence and input to reports.
- Research, write, narrate, produce and broadcast scripts, story synopses, news and feature and taped programmes (Radio, TV…) from UN Headquarters and the field including Peacekeeping Missions.
- Cover meetings of the General Assembly and its Main Committees, as well as the Security Council and other major bodies of the United Nations; summarize them, highlighting the most newsworthy elements.
- Monitor and analyze global media coverage of the United Nations, the Secretary-General and/or relevant international issues and events in order to prepare press reviews and analyses for UN officials
- Organize, classify, catalog and preserve print and electronic information resources.
- Participate in the development and maintenance of digital libraries, repositories and archives for UN content, including use of current and emerging metadata standards, tools and systems for the capture, maintenance and access to digital files and records, digitization of historical records and indexing functions.
- Supervise and undertake archival processing activities, records accession and disposition functions, including records appraisal, by liaising with records-creating offices on the transfer and/or disposal of records and analyzing and evaluating records for evidential and informational value in support of records appraisal.
- Review a variety of professional sources to evaluate and identify appropriate materials to be added to the library collections and electronic resources subscriptions that meet the information needs of the Organization and its primary clientele (delegates and staff at UN Permanent Missions, UN Secretariat staff); organize, classify and catalog/create metadata for print and electronic information resources.
- Provide targeted knowledge services to internal clients and partner organizations; provide reference assistance and research support to internal and external clients; search and compile information from a variety of online and traditional reference tools, including catalogs, discovery systems, databases, print indexes, etc.; develop and conduct training and instructional programmes in the use of a variety of research tools and online databases.
- Develop and maintain online research tools and websites to allow easy access to United Nations information and data sources including document repositories, news feeds, newsletters, audio-visual files, e-conferences and other media; design, develop and populate supporting databases; document standard operating procedures; integrate with existing information systems.
- Participate in outreach activities and marketing efforts, in particular via social media, to increase exposure and to highlight products, information resources, and knowledge services to clients.
- Participate in the training of internal and external end-users about information resources as well as products and services of the Unit.
- Assist in the preparation of the calendar of conferences, meetings, or training for the current and future years.
- Prepare charts, statistics, and reports on the evolution of the activity of his/her unit.
- Monitor the performance of vendors and exchange partners and recommend changes where necessary.
- Supervise General Service staff relating to functions cited above.
- Perform other related duties, as required.
- Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
- CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to the client.
- TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with a final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
At least a first-level university degree (i.e., bachelor's degree or an equivalent degree of at least three years) in any of the following Fields of Study:
- Fields of Study (listed under “Arts”): Design, Communication Design, Audio-Visual Arts, Graphic Design, Graphics and Audio-Visual Arts
- Fields of Study (listed under “Business and Administration”): Finance, Management, Management Systems, Marketing, Advertising & Publicity, Public Administration, Public Relations, Administration
- Fields of Study (listed under “Computing”): Computer Graphics, Computer Programming, Information Technology
- Fields of Study (listed under “Journalism and Information”): Archival Sciences, Communication Studies, Documentation Techniques, Information Management, Radio, and Television Broadcasting, Library, Media studies, Multimedia, Museums and Similar Repositories, Journalism
- Fields of Study (listed under “Humanities”): Native languages, History, Foreign languages and cultures, Foreign languages, Modern history, Area studies, Cultural Studies
- Fields of Study (listed under “Social and Behavioural Science”): Economics, Gender Studies, Human Resources, Human Rights, International Economics, International Relations, International Studies, Development Studies, Sociology, Political Science, Peace and Conflict Studies
Important: when preparing your application in Inspira, please choose the field of study that is closest to your degree, from the "Field of Study" dropdown menu, and write the exact title of the degree (both in its original language and its translation in English or French). Do not select "other" for the main course of study or field of study.
No work experience is required. Relevant work experience may be taken into consideration as an additional screening criterion when more than 60 candidates from the same country apply to the same exam area.
Fluency (speaking, reading, writing, understanding fluently) in one of the working languages of the UN Secretariat, English or French, is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage.
How to apply
The assessment process is divided into 3 stages:
1. Screening of applications,
2. Written examination is taken online,
3. Oral examination.
Knowledge of UN languages may be tested at any of these stages.
Follow the link to apply and to see the full assessment process: https://careers.un.org/lbw/jobdetail.aspx?id=138706&Lang=en-US