EthSwitch S.C

EthSwitch S.C

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Position: Customer Service Officer II
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa
Posted date: 2 days ago
Application Deadline: Aug, 12/2020 (7 days left)

EthSwitch S.C is an operator of the national e-payment switch and clearing system for all interbank electronic payments in Ethiopia. The company is looking for professionals to fill the following vacant position.

 

Job Summary:

Customer Service Officer II is responsible to answer customer inquiries, reply to customer problems, direct customers to online resources, create and maintain reports about customer interaction, handle disputes and monitor possible frauds in the entire system, coordinate the interface between EthSwitch and its member Bank/Participants. Competence in MS Office and relevant

Education: BA Degree in Marketing Management, Computer Science, Software Engineering or related fields of study

Experience: 2 years of relevant work experience

Required Number: One (1)

Terms of Employment: Permanent

Salary and Benefits: As per the Salary Scale and benefits package of the company

Duty Station: Addis Ababa


How to apply

Qualified candidates are invited to submit their application with non-returnable CV, Cover letter and supporting documents from August 03-12, 2020 between 8:00 A.M and 5:00 P.M from Monday to Friday and from 8:00 A.M to 12:00 P.M on Saturday to the address provided below or email it at info@ethswitch.com

Location:

Kazanchis Super Market Area (Opposite to Zemen Bank), Nega City Mall - 4th floor, Room No 410

Addis Ababa

Only shortlisted applicants will be contacted by phone

For further information: Please call with 011 5 57 17 28





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