International Rescue Committee - IRC

International Rescue Committee - IRC

309 views



Position: Monitoring, Evaluation, Accountability & Learning (MEAL) Assistant
Job Time: Full-Time
Job Type: Contract
Place of Work: Jijiga, Hawassa, Melkedida, Asosa, Shire, Adama, Gambela, Somali
Posted date: 1 week ago
Application Deadline: Aug, 5/2020 (0 days left)

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. IRC has been working in Ethiopia since 1999 and is implementing integrated, community-managed programs aimed at improving the quality of lives and recovery of livelihood of the disaster-affected population’s through promoting individual participation, strengthening institutions, and emergency response.

 

Position overview

The MEAL Assistant is part of the M&E department and will work closely with the field-based M&E Officer and CR Officer based in Addis. The MEAL Assistant will be responsible for ensuring the implementation of robust client feedback channels at their respective locations. These may include the design and administration of surveys, focus group discussions, proactive and reactive feedback mechanisms. The MEAL Assistant will be responsible for aggregating client feedback, identifying key themes and challenges or opportunities to respond to, and presenting these to the management team for a decision on how to respond. The MEAL Assistant will also be responsible for recording and monitoring feedback, and for ensuring that the loop is closed, and clients are informed of decisions taken.

 

Specific Responsibilities:

Feedback Planning and Implementation

  • Collect client feedback through various channels that IRC installs including community meetings, surveys, discussions, phone lines, suggestion boxes, SMS among others
  • Regularly update the excel-based Feedback Registry on an everyday basis and raise cases including breach of IRC code of conduct, allegations of child abuse or sexual exploitation and other major programmatic complaints
  • Receive, record, and classify complaints about attention by the MEAL Officer and refer to the respective sectors.
  • Collect response from the program staff on the feedback and communicate back to the client
  • Facilitate the preparation of CRA logistics before field visits e.g. paper-based data collection tools, promotional materials, etc.
  • Ensure accurate and confidential filing of CRA reporting forms such as client feedback form, Feedback Registry, surveys, interview, minutes from community meetings, reports, datasets among others
  • Generate reports on the implementation and use of feedback channels, per sector, including limitations and challenges.

Feedback Monitoring, Reporting, and Response

  • Aggregate and dis-aggregate client feedback (according to gender, age, status, sector, risk-level, and other client's appropriate dis-aggregation).
  • Present statistics on feedback received and feedback content in clear formats to highlight feedback trends to the program team, as well as synthesize qualitative feedback in ways that provide the detail that the program team will need to design an appropriate response.
  • Analyze key themes, challenges, and opportunities for program improvement.

Other

  • Provide support to the M&E Office to conduct ongoing monitoring and evaluation activities.
  • Other duties as assigned by the supervisor to enable and develop IRC programs
 

Job Requirement

  • 10 +3 Diploma in social science and other relevant fields of studies
  • Analyze and communicate data in a way that facilitates effective decision making
  • Proactively engage with clients and community members, acting as a community liaison focal point
  • Driven and able to balance multiple tasks, commitments, and to work flexibly in a team
  • Creativity, curiosity and enthusiasm, and the ability to develop and test new ways of working and solutions to problems
  • Strong oral and written communications in the local language and Amharic is required.

 

Desirable:

  • Working experience with refugees and/or IDPs, and an understanding of the feedback channels preferred by displaced people
  • Experience in implementing feedback channels. These may include surveys, FGD, hotlines, suggestions boxes, open feedback, etc.
  • Written and verbal communication in English is an added advantage.
  • Passionate about humanitarian work and assistance!

 

Reporting line:

The MEAL Assistant will report to the M&E Officer on issues related to day to day activities. On technical issues related to Client Responsiveness, the MEAL Assistant will receive technical support by the CR Officer in Addis. 

Time frame

The length of the posting is for one year initially but could be extended, contingent upon satisfactory performance evaluation and funding.

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols, and other supportive benefits and allowances

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.


How to apply

Candidates who meet the above qualifications; please send your CV and application letter through IRC career sites.

 

 IRC Careers (For External)

https://rescue.csod.com/ux/ats/careersite/1/home/requisition/9785?c=rescue

 

Internal Career Site (Internal)

https://rescue.csod.com/ux/ats/careersite/2/home/requisition/9785?c=rescue

 

Your application letter/cover letter must include the following information.

  • Name of the position you have applied for
  • Date of application
  • Summary of  your qualifications and experience
  • Motivation/objective of why you have applied for the job
  • Please include at least 3 references from current and former supervisors.

 

              Female candidates are highly encouraged to apply!





   Email Me Jobs like This

SHARE THIS JOB


  • Save this job
  • Follow us:

  • Featured Jobs

    @ GOAL Ethiopia

    Senior IYCF Officer 2 days ago

    GOAL’s mission is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability. - Diploma or BSc degree in nursing with a minimum of one year of experience for Bsc holder and two years’ experience for Diploma holder in organizing and coaching on young child feeding or nutrition areas.


    @ International Livestock Research Institute (ILRI)

    FORAGE GENEBANK MANAGER 1 week ago

    The International Livestock Research Institute (ILRI) seeks to recruit a dynamic scientist with a keen interest in plant genetic-resources, to head the forage genebank located in Addis Ababa, Ethiopia. - Ph.D. in forage sciences, genetic resources, botany, taxonomy or a similar relevant discipline, with at least 7 years of postdoctoral experience, ideally working with forages; - In-depth knowledge of population genetics, plant breeding systems or seed physiology and a good understanding of recent advances in genomics relevant to the conservation and distribution of genetic resources;


    @ Family Guidance Association of Ethiopia - FGAE

    Senior Gender Specialist (SGS) II 1 week ago

    The Gender Officer is responsible for coordinating the development and implementation of the gender thematic programs in line with the overall FGAE Strategic Plan, the FGAE programme, and gender thematic strategies and Programming guidelines. Job Requirement Education: MA/BA degree in Gender & Development Studies and related studies Work Experience: 4 Years experience for MA, of which 2 years after graduation in Master degree, or 6 years experience for BA after graduation, shall possess extensive experience in a same or similar position in the NGO sector or donor-funded project


    @ Vittorio Chemical Industries PLC

    Laboratory Technician 1 week ago

    Our company is currently seeking energetic self-motivated and able to work under stress qualified and competent applicant for a Laboratory Technician position. Qualification: - BSC Degree in Civil Engineering or COTM Experience: - Three years’ and above experience in concrete Material as a Position of Laboratory Technician - 5 Years and above in Road Project as a position of Laboratory Technician


    @ Symbol Technologies PLC

    Pre-sales Engineer 1 week ago

    Symbol Technologies is one of the leading systems integrators in the country that provides various ICT solutions to the commercial, private, government, non-government education, and telecom sectors. Currently, our company is seeking to hire professionals with a Presales Engineer position. Education: BSC in IT / IS / MIS Experience: Minimum of 2 years as a Pre-Sales Engineer


    @ G2G IT Solutions, S.C.

    Operator for Call Center 1 week ago

    G2G IT Solutions is part of the G2G It groups. G2G IT Group is focused on four key strategic market areas; Telecom Value Added Services (i.e. SMS, ISP, USSD, etc.), IT Infrastructure, Security, and Fleet Management. Businesses and consumers will have access to vast resources with a combined experience of over 30 years in Computer Engineering, Network Engineering, Internet Service and so much more. Requirements - University Degree and zero to one year experience - Have goodwill to support customer over the phone - Fair in dispatching to drivers Proficiency in English