The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. IRC has been working in Ethiopia since 1999 and is implementing integrated, community-managed programs aimed at improving the quality of lives and recovery of livelihood of the disaster-affected population’s through promoting individual participation, strengthening institutions, and emergency response.
The MEAL Assistant is part of the M&E department and will work closely with the field-based M&E Officer and CR Officer based in Addis. The MEAL Assistant will be responsible for ensuring the implementation of robust client feedback channels at their respective locations. These may include the design and administration of surveys, focus group discussions, proactive and reactive feedback mechanisms. The MEAL Assistant will be responsible for aggregating client feedback, identifying key themes and challenges or opportunities to respond to, and presenting these to the management team for a decision on how to respond. The MEAL Assistant will also be responsible for recording and monitoring feedback, and for ensuring that the loop is closed, and clients are informed of decisions taken.
Feedback Planning and Implementation
Feedback Monitoring, Reporting, and Response
The MEAL Assistant will report to the M&E Officer on issues related to day to day activities. On technical issues related to Client Responsiveness, the MEAL Assistant will receive technical support by the CR Officer in Addis.
The length of the posting is for one year initially but could be extended, contingent upon satisfactory performance evaluation and funding.
Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols, and other supportive benefits and allowances
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
Candidates who meet the above qualifications; please send your CV and application letter through IRC career sites.
IRC Careers (For External)
Internal Career Site (Internal)
Female candidates are highly encouraged to apply!