Regional Sales Supervisor at MOSS ICT CONSULTANCY

MOSS ICT CONSULTANCY

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Position: Regional Sales Supervisor

Job Time: Full-Time

Job Type: Permanent

Place of Work: Shashemene, Hawassa, Harari - Ethiopia

Posted date: 4 years ago

Deadline: Submition date is over

Job Summary This position holder is responsible for expanding customer, agent, and merchant based for growth in sales to maximize revenue in the assigned area. He/she must supervise a team of salespeople and ensure sales targets are met by each individual, ensuring his/her area of responsibility meets and exceeds the expectations of our business objectives and contributes to our company’s success in the long run. Detail duties and responsibilities: Sales and revenue - Managing a sales team in order to maximize sales revenue and meet or exceed regional set goals - Forecasting annual, quarterly and monthly sales goals and Develop specific plans to ensure growth both long and short-term - Recruit maintain an adequate number of salespeople with proper education and presentation of company targets and goals. - Support the sales team in their day-to-day operation to meet their targets - Allocate proper size of area for sales representatives - Increase business opportunities through various routes to market - Analyse regional market trends and discover new opportunities for growth - Manage, monitor, and report on sales team need in collaboration with the support team at HQ. (Training, procedure, branding, equipment, compliance, etc.) - Meet targets of POP, core customer, maintain and furnish pops, generate a maximum amount of transaction to meet revenue objectivity. - Monitor and report on area sales results - Suggest new services/products and innovative sales techniques to increase customer satisfaction - Identifying Key partners (Key retails, Agents and enterprises) and applying key Account activation standards to maintaining the allocated transaction metrics. - Maintaining a proper and balanced ratio of the sales rep to branches (STB) and branches to agents (BTA) in the assigned territory. - Creating visibility of the product & Services within the assigned area and work closely with network support to improve visibility level. - Perform other tasks assigned by immediate supervisors. Network and Human resource - Activating and keeping active the branch under supervision to provide M-Birr services with a working phone and SIM Card which has airtime balance in it. - Equipping all the branches under supervision with the necessary operational, marketing and training materials. - Building the capacity of and supporting branches to register customers and Agents as per the branches KPI. - Visit all the assigned branches according to separately provided guidelines and checklist. - Work closely with sales support staffs to resolve any issues of branches - Human resource planning like sales representative’s recruitment and hiring, training, deploying and supervising in the assigned territory. - Site visit of the sales representatives and the newly registered agents - Report the daily, weekly and monthly activity of the sales representatives and provide to the respective regional manager - Work with sales support to the team to deliver the necessary operational, marketing and training materials to sales representatives - Servicing the needs of the existing agents & customers by collaborating with Customer support. - Manage the agent network and the different market chain (Segmentation) in your territory. Employment Type: Permanent Reports to: Regional Sales Manager N.B Applicants must specify their preferred location for placement. Competencies and Skills - Demonstrated ability to achieve sales plans. - Solid understanding of retail space and Fast-moving consumer goods (FMCG) operating issues. - Experience and success in involving both recruiting and retaining a high performing sales team. - Demonstrated ability to lead, motivate and manage a diverse sales team to achieve sales plans. - Proven business analysis and judgment with the ability to proactively manage the business and P&L to meet objectives. - Strategy, development, project management, problem-solving and change management. - Exceptional negotiating skills. - Demonstrated strong oral and written communication skills, strong business IT usage skills. Personal Quality: - Able to build positive lasting relationships both internally and externally. - Decisive, passionate and empathetic. - Self-starter, leading from the front. - Honest and reliable - Able to effectively present information at all levels. Education and Experience - First Degree in Marketing, Business Management, Accounting or any other related fields. - Three-year experience as an area sales manager/Regional Sales Supervisor in service providing or Financial institution or Fast-moving consumer goods.