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Danish Refugee Council

Danish Refugee Council


Position: Protection Manager
Job Time: Full-Time
Job Type: Contract
Place of Work: Shire - Ethiopia
Posted date: 3 years ago
Deadline: Submition date is over


The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. The organization has offices across the region and has been operational in Ethiopia since 2009.  With funding from bilateral and multilateral donors, DRC is currently implementing a range of activities across Ethiopia and Djibouti, including WASH and shelter provision, child and youth protection, gender-based violence response, awareness-raising of migration risks, protection monitoring of migration routes, and livelihoods support for returning migrants or those at-risk of migration.
Overall Purpose of the Role:  

The Protection Program Manager will manage and technically oversee the protection projects in the Tigray region which includes activities such as protection assessment and monitoring, information dissemination and awareness, individual assistance, community-based and social cohesion activities.

He/She will plan and oversee the implementation of the protection activities. This position provides technical guidance to the protection team and ensures the project's adaptability to the operational context. He/she will take the lead in developing and designing new needed interventions with the agreement of the Country Protection Manager. The Protection Manager is additionally expected to manage the protection team. The role also contributes to DRC representation within the protection sector in the region of Tigray by meeting and collaborating with key stakeholders.

The protection manager will need to ensure that the protection team collaborates closely with other DRC sectoral teams in Tigray to ensure that activities are integrated and to develop synergies


  • Participate in relevant coordination meetings. Ensure DRC representation in the Protection related coordination meetings

Technical support: 

  • Provide technical oversight of all protection activities including assessment, service mapping, monitoring, information provision, community-based activities, and direct assistance in compliance with core protection principles, DRC guidelines 
  • Contribute to the contextualization of the tools and guidelines according to international standards and best practices.
  • Technically lead protection needs assessments, including developing appropriate tools to inform program design as well as identify risks and vulnerabilities, including those related to gender, age, and diversity.  
  • Follow-up on the protection team capacity building needs, develop and facilitate training and workshops for staff, beneficiaries, and other stakeholders as needed 
  • Support DRC other sectoral teams to mainstream protection in their activities through the provision of training  
  • Promote improved understanding of protection issues among relevant stakeholders  
  • Collaborate closely with DRC’s Addis Ababa-based Protection Manager to ensure technical rigor and the consistent application of DRC’s protection approaches, methods, and tools
  • Contribute to the strategic direction of protection programming in Tigray through participation and contribution to strategic planning meetings and the development of strategic documents. 

Project management

  • Oversee implementation of the project as per project documents and timeline 
  • Ensure the implementation of the protection deliverables as per contractual obligations in line with best practices 
  • Support implementation and ensure adherence to grant work plans, spending plans, and monitoring and evaluation plans.
  • Develop program and monitoring tools in collaboration with the MEAL coordinator
  • Compile and submit weekly /monthly report
  • Submit all procurement request for the supply chain on a timely basis 
  • Provide overall budget monitoring, financial management, and expenses control for the protection activities
  • Ensure the timely and quality delivery of all protection-related organizational and project reports  
  • Collaborate with the Area Manager, MEAL, and PIM team to ensure field-based protection records and documentation are properly managed and compliant with DRC requirements and best practices
  • Ensure that the protection team collaborates closely with other DRC sectoral teams to strengthen integrated programming 

Human Resources: 

  • Accountable for people management of direct reports, generally at least two employees, this includes hiring, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
  • Support recruitment processes for the protection team and ensure relevant staffing structures are in place and are gender-balanced.
  • Promote professional development by identifying training and capacity-building opportunities and ensure protection staff is well versed in core protection concepts, DRC's code of conduct, accountability, respectful dialogue with the IDP population, and prevention of sexual exploitation and abuse. 
  • Provide on the job training, adapt training/coaching to specific staff needs, and provide continuous technical guidance

Reporting and accountability 

  • Ensure compliance with internal and external reporting requirements as well as DRC policies and procedures, particularly concerning a professional standard and the code of conduct
  • Undertake quality control and site monitoring to ensure that services provided are according to best practice standards.
  • Provide input for monthly, quarterly, interim, and annual donor reports as well as ad hoc donor requests

Safety and Security:

  • Support the Area Manager in ensuring the responsibility for staff safety in the area of operation.
  •  And provide his/her team with the necessary information and plan according to the rules 

Experience and Technical Competencies: (include years of experience)

  • Minimum Bachelor's degree in social sciences, law, social work, international development, or another relevant field from a recognized institution.
  • Minimum years of 4 experience in a management position in an entry to mid-level position, in the field of humanitarian protection for an international NGO, UN agency, or relevant ministry or local authority.
  • Prior experience in emergency response to displacement is required
  • Experience with design and implementation of protection interventions
  • Experience in general protection and specialized protection services is highly recommended
  • Excellent writing and editing skills for external audiences (including governments and donors)
  • Experience working in conflict contexts desirable
  • Proven commitment to accountability and quality assurance. 
  • Excellent analytical skills. 
  • Experience with capacity building and organizing and facilitating training and workshops. 
  • Excellent interpersonal skills and demonstrated ability to establish effective and working relations with staff members and other stakeholders. 
  • Experience working in cross-cultural, multi-sector, insecure, and remote environments. 
  • Ability to work well under pressure and in adverse conditions. 
  • Commitment to learning and implementing organizational policies and procedures. 
  • Full proficiency in Microsoft Office.

Education: (include certificates, licenses, etc.)

  • Minimum a bachelor’s degree in social sciences, law, social work, international development, or another relevant field from a recognized institution.

Languages: (indicate fluency level)

  • Excellent verbal and written proficiency in Amharic and English
  • Knowledge of Tigranan  

All DRC roles require the post-holder to master DRC’s core competencies: 

Striving for Excellence: Focusing on reaching results while ensuring efficient processes. 
Collaborating: Involving relevant parties and encouraging feedback. 
Taking the lead: Taking ownership and initiative while aiming for innovation. 
Communicating: Listening and speaking effectively and honestly. 
Demonstrating integrity: Acting in line with DRC's vision and values

For general information about the Danish Refugee Council, please consult www.
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.
Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate based on age, sex, disability status, religion, ethnic origin, color, race, marital status, or other protected characteristics
We encourage only qualified Ethiopian Nationals to apply. DRC considers all applicants based on merit.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct about DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.