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Creative Associates International

Creative Associates International


Position: Human Resources Manager
Job Time: Full-Time
Job Type: Contract
Place of Work: Addis Ababa, Addis Abeba - Ethiopia
Posted date: 1 month ago
Deadline: Submition date is over


Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions, and stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio, including the U.S. Agency for International Development and the State Department. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners.

We value diversity — in backgrounds and experiences. We are deliberate and self-reflective about the kind of team and culture we are building, seeking staff that are strong in their aptitudes and cares deeply about supporting each other's growth. Our success depends on all our employees’ points of view, and the principle that inclusion is everyone's responsibility.

Program Description:

The USAID-funded Ethiopia Civic Engagement Activity is a four-year activity with the overall goal of strengthening Ethiopia’s civic fabric in support of more inclusive, peaceful, and responsive governance. The project aims to strengthen civic and community-based actors’ capacity to engage in policy analysis, advocacy, dialogue, and collective action for peaceful, democratic change; and foster multi-stakeholder civic partnerships in support of inclusive dialogue, respect for human rights, and advancing more effective, citizen-responsive, and accountable governance.

Position Summary:

The Human Resources (HR) Manager leads HR practices and objectives that will provide a high-performance team culture that emphasizes employee engagement, performance management, and the recruitment and ongoing professional development of project staff. The HR Manager is responsible for the maintenance of processes and metrics that support the achievement of the project’s goals which includes ensuring compliance with Creative and donor/client human resources policies, procedures, and regulations.

Reporting: The HR Manager reports to the Deputy Chief of the Party. The HR Manager will liaise regularly with the HQ Project Director and HQ - HR Associate Director or designee on related projects and corporate HR matters.


  • Manages HR office operations ensuring compliance with Creative and client HR rules and regulations
  • Leads/coordinates the entire employment cycle, including the recruitment process, finalization of job descriptions, advertisement of vacancies, reviews and sourcing of applicants, scheduling and conducting interviews alongside project senior management, checking candidate references and in-country vetting processes, and collecting new hire documents
  • Partners with program staff to understand skills and requirements for targeting successful candidates, filter candidates to propose a pool of highly qualified applicants
  • Responsible for the onboarding and orientation of newly employed staff.
  • Responsible for staying up to date on local labor laws and effectively managing changes within the project to ensure HR compliance
  • Supports the team in analyzing HR local trends and benefits to recommend competitive solutions to attract quality candidates.
  • Collaborates with project leadership in developing succession plans if applicable
  • Leads the development of employee retention programs and embeds diversity and inclusion into talent, learning, recruitment, engagement
  • Responsible for developing employment agreements according to local labor laws, including registering agreements with required institutions if applicable
  • Manages local benefits enrollment and ensures all inquiries and challenges employees face regarding their insurance are handled on time
  • Provides information and advice to project staff regarding HR policies and procedures
  • Coordinates the performance evaluation process
  • Responsible for coordinating staff capacity strengthening and establishing staff development plans coordinating with staff appraisals and evaluations.
  • Receives and logs various grievances or complaints from employees; consults with HQ-HR Operations Manager and legal counsel regarding complex cases and provides recommendations and potential solutions before forwarding complaints to management for review.
  • Provides oversight on updating personnel files and other related HR documents, including employment agreements, amendments, timesheets, calendar holidays, and leaves.
  • Provide information as required by Compliance Officers/Auditors during audits.
  • Prepare and provide new employee documents containing Creative rules and regulations.
  • Process and compile employee records confidentially and accurately in files and electronically
  • Ensure individual employees fill in and submit timesheets on time and reconcile them with information on leave forms.
  • Perform other duties as assigned.


  • Bachelor’s degree in human resources, business administration, or equivalent years of experience.
  • At least five (5) years of progressively responsible HR experience in Ethiopia, preferably with USAID or donor-funded programs.
  • Experience in sourcing, recruiting, and interviewing professional and management candidates.
  • Demonstrated ability to solve challenging and complicated administrative issues.
  • Demonstrated commitment to staff development, retention, diversity, equity, and inclusion.
  • Excellent communication and interpersonal skills.
  • Excellent record-keeping and documentation skills.
  • Familiarity with donor/client rules and regulations.
  • Familiarity with local employment law.
  • Proficient in Microsoft Office suite: MS Word, Excel, PowerPoint, Outlook.
  • Verbal and written working proficiency in English and at least one local language.
  • Candidate must be authorized to work in Ethiopia.