Sponsorship System and Data Management Specialist at World Vision

World Vision

Position: Sponsorship System and Data Management Specialist

Job Time: Full-Time

Job Type: Contract

Place of Work: Medebay Zana - Ethiopia

Posted date: 2 months ago

Deadline: Submition date is over

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience the fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

MAJOR RESPONSIBILITIES

• Handle and maintain the proper functionality of the Horizon system and other sponsorship hardware in the AP as per the technical and business requirements to ensure the effective and efficient use of the sponsorship business.
• Receive, sort out, add a route, produce Correspondence Control Form (CCF), and complete Sponsor to Child communications (Sponsor letters, Gifts/Parcels, GNs, queries, IL, etc) in the system and dispatch them to the respective project officers with proper documentation for timely action with accountability.
• Ensure the delivery of child-to-sponsor (C-S) communications by checking the translated letters, producing sponsor labels, and closing all open correspondences in the horizon system by sponsorship standards
• Check data quality and encode child monitoring data (Health/Nutrition. Immunization, Education, and quarterly RC presence of children) and record all regular Child/Family Support and Participation into Horizon with proper documentation.
• Follow up, resolve, and report RC case management issues, data discrepancies, backlogs, etc… in closely working with the Community Engagement and Sponsorship officer and other AP teams.
• Perform hope system upgrade and data reconciliation process as per the schedule and GC sponsorship guideline, ensure data transfer to/from GC server, and report to CPO and HO Sponsorship System Support unit for follow-up action.
• Handle and Manage all Registered Children (RC) personal files and sponsorship documents according to sponsorship standards and checklists.
• Review and upload Sponsorship 2.0 activities/products such as (CGVs, CGPs, CUPs, CUVs… etc) in the horizon system to enhance child participation and voice.
• Handle and review system-related activities on the Annual Progress Report (APR), Christmas Card (CC), and other data related to AUTO APR information for data quality certifications promptly.

Required Professional Experience

• Minimum 3 years and above experience in child sponsorship operation.
• Basic computer skills in Windows, MS Excel, Word, publisher, and PowerPoint.
• Fluent in writing and spoken English.
• Good knowledge of WV sponsorship programs is preferred.
•  Required Education, training, license, registration, and certification.
• BA/BSC in MIS, ICT, English, Psychology, Sociology, Development Studies, and other relevant fields. Preferred: BA/BSC in ICT, MIS, and other related fields with 3 years and above experience in Child sponsorship operations

Preferred Knowledge and Qualifications

 BA/BSC in ICT, MIS, and other related fields with 3 years and above experience in Child sponsorship operations

Language Requirements

Tigrigna, English, Amharic​

World Vision is a child-focused organization that is committed to safeguarding all children as well as adult beneficiaries and has zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them.

Disclaimer: World Vision Ethiopia is a reputable organization that values transparency and fairness in its recruitment process and does not solicit any money for any job application. We encourage all job seekers to be cautious of any job ads that require payment or personal information upfront. If you have any questions or concerns about our job ads or recruitment process, please do not hesitate to contact us directly.

Applicant Types Accepted:

Local Applicants Only