Receptionist at Addis Hiwot General Hospital

Addis Hiwot General Hospital

Position: Receptionist

Job Time: Full-Time

Job Type: Permanent

Place of Work: Addis Ababa - Ethiopia

Posted date: 3 months ago

Deadline: Submition date is over

Job Overview

The Hospital Receptionist is responsible for providing exceptional customer service and administrative support to patients, visitors, and staff within the hospital.

Key Responsibilities

• Patient Registration: Collect and verify patient demographic information and insurance details, and ensure accuracy of patient records.
• Insurance Verification: Verify insurance coverage and eligibility for patients. Assist patients with insurance-related inquiries, including billing and claims processing.
• Customer Handling: Warmly welcome patients, visitors, and staff as they arrive at the hospital. Provide directions and information about hospital facilities, services, and policies.
• Maintaining Front Desk Area: Ensure the front desk’s organization and provide informational materials, brochures, and forms for patients and visitors.

Qualifications

• BA Degree in related fields
• Above 1 year of experience in service provision, preferably in the healthcare industry
• Strong communication and interpersonal abilities, IT Skills and C1-level English proficiency

Required No: 4