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Addis Hiwot General Hospital

Addis Hiwot General Hospital

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Position: Receptionist
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa - Ethiopia
Posted date: 2 weeks ago
Deadline: Submition date is over

Job Overview

The Hospital Receptionist is responsible for providing exceptional customer service and administrative support to patients, visitors, and staff within the hospital.

Key Responsibilities

  • Patient Registration: Collect and verify patient demographic information and insurance details, and ensure accuracy of patient records.
  • Insurance Verification: Verify insurance coverage and eligibility for patients. Assist patients with insurance-related inquiries, including billing and claims processing.
  • Customer Handling: Warmly welcome patients, visitors, and staff as they arrive at the hospital. Provide directions and information about hospital facilities, services, and policies.
  • Maintaining Front Desk Area: Ensure the front desk’s organization and provide informational materials, brochures, and forms for patients and visitors.

Qualifications

  • BA Degree in related fields
  • Above 1 year of experience in service provision, preferably in the healthcare industry
  • Strong communication and interpersonal abilities, IT Skills and C1-level English proficiency

Required No: 4