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Position: IT Analyst Ethiopia
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa, Ababa Abeba - Ethiopia
Posted date: 2 months ago
Deadline: Submition date is over


With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead, we will equip you with the tools you need to shape your own future.

To proactively serve our customers better and drive business growth, we propose the addition of an IT Analyst dedicated to Mobile Money and eB2B Partners support in our Ethiopia IT team.


Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate about tech and how it can serve our customers, and drive business growth then this role is just for you!


Vendor Management:

The IT Analyst will cultivate strong relationships with identified vendors and partners. They will facilitate collaboration, ensuring seamless communication between our organization and these critical stakeholders.

Market Insight: In a rapidly evolving landscape, the analyst will conduct ongoing market research. Their findings will uncover emerging trends, competitor strategies, and evolving customer preferences, enabling us to adapt and innovate effectively.

Product Innovation: The analyst will collaborate closely with partners to identify opportunities for new product development and enhancements. They will prioritize requirements and oversee successful product launches, aligning our offerings with market demand.

Business Partnering: The role will largely interface with CD, customer service operations, and other relevant functions required to ensure successful benefits realization from eB2B and mobile money workstreams.

Compliance and Agility: The role will encompass monitoring and ensuring compliance with Mobile Money and eB2B regulations. Additionally, it will involve implementing best practices in data security and privacy to maintain trust with partners and customers.


Experiences & Qualifications

  • 3 years minimum relevant working experience as an IT Analyst,
  • FMCG experience preferred
  • Experience in SAP, working with vendors;
  • Desirable experience in;- Project Management , ITIL V3 Foundation or higher
  • Networking certification e.g. CCNA, CCNP


  • Change Management
  • Collaboration
  • Data Visualization
  • Agile Delivery


  • You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
  • As an individual, you are the one responsible for your own well-being and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own well-being and resilience.
  • CONSUMER LOVE: Whatever their role, always look for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, and understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applications from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.


Work location:

Hybrid – Addis Ababa

Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever, we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.