Area Sales Officer at SAMANU

SAMANU

Position: Area Sales Officer

Job Time: Full-Time

Job Type: Permanent

Place of Work: Mekelle, Tigray region - Ethiopia

Posted date: 7 months ago

Deadline: Submition date is over

Job Summary

The purpose of the Area Sales Officer is to implement sales and Revenue achievement through customer-focused service, Account development, order generation, merchandising and Delivery to ensure sales efficiency and coverage and uphold the company's reputation at all times.

DUTIES AND RESPONSIBILITIES

• Establish, build and maintain good working relationships with customers (existing and new);
• Segments area (territory) and based on customer segment, volume and geographic location, creates a call schedule (also suggests territory segmentation);
• Effective database management:
• Services existing customers, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets;
• Focuses sales efforts by studying existing and potential volume of customers;
• Keeps management informed by submitting activity and results reports, such as daily planned and daily achieved reports, weekly work plans, and monthly and annual territory analysis;
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, and other trade offerings etc.;
• Recommends changes in products, service, and policy by evaluating results and competitive developments;
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management and providing customers with feedback;
• Provides historical data by maintaining records on area and customer sales, as well as customer account information;
• Contributes to team effort by ensuring sales targets are met and exceeded;
• Service and product quality issues from customer dealt with. Issues raised with specific departments and regular feedback given to customer until the issue has been resolved;
• Understand the credit policy and its application and requirements. Assist eligible customers with their applications;
• Understand and support the company’s Route To Market strategy and ensure its effective implementation;
• Assist customers and Key Distributors to obtain their orders;
• Assist customers in calculating their model stock for various times of the year (peak and off-peak) and how this can be used when ordering and to ensure they always have sufficient stock;
• Product handling – training of outlet staff to ensure they adhere to the specific guidelines as set by the company;
• Review of routes scheduled and execution thereof;
• Development of visibility in outlet and in trade;
• Carry out other tasks not specified in the above responsibilities as assigned by higher officials.

Job Requirements

COMPETENCIES: -

• Innovation – bringing creativity to the workplace;
• High level of energy and ability to motivate others;
• Ability to lead analytical and fact-based decision-making;
• Able to influence and work in multi-functional teams;
• Great attention to detail, highly organized yet able to see the “big picture”;
• Ability to understand and communicate with all stakeholders;
• Understands the implications of own and team actions on the business
• Initiative / Decision Making
• Team player with a strong “customer-focus” orientation

QUALIFICATIONS REQUIRED

• BA Degree graduate in sales, Marketing and Business Management.

Experience:

• Two years of experience in the FMCG industry.