Senior Sales Agent at Hulegeb Online Solution PLC

Hulegeb Online Solution PLC

Position: Senior Sales Agent

Job Time: Full-Time

Job Type: Permanent

Place of Work: Jijiga - Somali Region - Ethiopia

Posted date: 8 months ago

Deadline: Submition date is over

Job Description

The Role of The Senior Sales Agent (Regional)

Contributes to the success by ensuring sales volume is optimized in the area of assignment.

Duties of the Position include:

• Motivating a team of sales agents
• Coaching sales agents and developing their potential
• Making sure the shop always looks the standard set by the Company (e.g. visual displays)
• Gets to know customers to champion safer betting at all times
• Takes care of opening and closing the Company’s shops
• Represent employer and provide information regarding products offered by the company to current and potential clients.
• Find and acquire new customers.
• Prioritize daily sales activities.
• Respond to product and company-related questions; respond to sales inquiries and concerns.
• Ensure customer service satisfaction and good client relationships; take feedback from customers so their opinions can be used to further improve the product.
• Monitor competitors and market conditions.
• Maintain sales activity records and prepare sales reports.
• Making sure that the shop hits its targets
• Performs other related duties as required.
• Analyzing potential strategic partner relationships for company marketing.
• Perform any other assignments assigned by the manager.

Supervisor: National Sales Head

Job Requirements

Sales Supervisor Requirements and Qualifications

• BA Marketing, Business Administration, Economics, Business Management or Accounting
• 4 Years years’ previous experience in customer support, client services, sales, or a related field
• Demonstrated and proven sales results
• Familiar with the local Culture and Language (Somaligna)

Competencies

• Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
• Focused on customer service
• Excellent verbal and written communication skills
• Persuasive and goal-oriented
• In-depth understanding of company services and its position in the market
• Excellent customer care and focus; ability to assess customers’ needs and provide correct answers, paths, troubleshooting, or methods for a positive customer experience
• Ability to multitask, prioritize, and manage time efficiently