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Safaricom Telecommunication Ethiopia

Safaricom Telecommunication Ethiopia


Position: Security Operations Manager
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa, Ababa Abeba - Ethiopia
Posted date: 6 months ago
Deadline: Submition date is over

EHOD: Corporate Security

Direct reports: Regional Security Officers

Indirectly: Security Control Room Staff.

Role purpose:

Responsible for the management and delivery of round-the-clock companywide physical and personnel security operational requirements.

Key accountabilities and decision ownership:

Manage all aspects of physical, electronic and personnel security for company facilities and staff: Design & plan; Propose; Implement; Manage; Monitor & improve all elements including:-

  • Access Control
  • Perimeter Security
  • Surveillance Systems
  • Physical Guarding
  • Back-up Response
  • Security Escorts
  • Event Security
  • Security Control Room Operations
  • Network infrastructures help desk operations.

Undertake the following activities in relation to Security Management:-

  • Security Sweeps
  • Penetration Tests
  • Intruder Detection and Alarm Response Tests
  • Security surveys
  • Internal security audits

Security and Safety advisory support across the business units.

  • Coordinates all the regional operations from a reporting, operations and communication perspective.
  • Investigate, follow-up and resolve security issues/cases affecting company mobile and immobile assets e.g. facilities, network equipment/property, staff, documents etc.
  • Assist company staff, through liaison with law enforcement agencies, on the resolution of matters that require such intervention
  • Liaise with law enforcement agencies and sensitize company staff on general insecurity trends, personal/residential security awareness
  • Coordinate the conduct of bi-annual security awareness briefs at all manned company facilities in conjunction with contracted Security Risk Management Consultant/agencies
  • Formulate and continuously review policies, processes and procedures pertaining to Physical and Personnel Security
  • Document SLAs with all service providers
  • Develop budgets and forecasts for all physical and personnel security-related services for Safaricom facilities
  • Manage the assigned security budget and all security-related projects including timely cost administration and payment of vendors
  • Direct: Manage the selection, growth, development, performance, motivation and recommendations for reward of staff in the section.
  • Indirect: Manage security personnel seconded by contractors on service provision.

Must have technical/professional qualifications:

  • Degree in Security Management/Administration or any technical or business discipline
  • At least 8 years experience in corporate security with adequate exposure in leadership appointments.
  • Service in the discipline forces preferably not below the rank of “Major” from the Military or its equivalent in the police service will be an added advantage.
  • General knowledge of Ethiopian Laws and Government Regulations pertaining to law enforcement