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DHL

DHL

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Position: Warehouse Agent
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa, Addis Abeba - Ethiopia
Posted date: 6 months ago
Deadline: Submition date is over

Position - Warehouse Agent

Role Context

To support and assist the Air OPS Coordinator as required and provide backup for absence/peaks in Operational functions

Ensure that all flight alerts, shipment, and service information (electronic and/or manual) are retrieved and actioned on time and that any required paperwork or data entry is accurately prepared and entered for transmission to the relevant destination on time.

Key Responsibilities

  • Ensure incoming shipments are recovered, “break bulked, and processed in the quickest, most efficient manner possible
  • Ensure accurate sorting and optimum loading of all inbound & outbound shipments
  • Ensure that pre-alerts are actioned and sent on time
  • Advise the concerned people of any flight offloads, delays etc
  • Carry out any administrative task that is required for the Service Centre in order to process material and provide network and shipment information often within tight time frames
  • Whenever necessary Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service center according to the standard procedures.
  • Ensure Security practices and policies that support the business needs are met.
  • Understand and comply with the requirements of other Gateways and Hubs
  • Manage the receipt of data/documents to assist in the preparation of import and export declarations
  • Raise an issue properly if necessary during the screening of data/documents for completeness and accuracy.
  • Submit and evaluate daily reports on Air Operations Operations KPIs and highlight any problems.
  • Ensure that GSOP procedures are adhered to.
  • Prepared to work outside office hours and on Public Holidays

Minimum Requirements

Education and experience

  • University Degree
  • Valid Drivers License - 2 years
  • Well-groomed - neat appearance
  • Good communication skills in English/French
  • Accuracy and attention to detail
  • Ability to manage time and to be punctual
  • Ability to work well and under pressure
  • Good interpersonal skills
  • Knowledge of the courier industry