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Embassy of United States of America

Embassy of United States of America

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Position: Consular Assistant (Consular Support Unit)
Job Time: Full-Time
Job Type: Permanent
Place of Work: Addis Ababa - Ethiopia
Salary: USD $10,721
Posted date: 2 years ago
Deadline: Submition date is over

Overview

Hiring Path: Open to the public

Who May Apply/Clarification From the Agency

  • For USEFM - FS is 07.  Actual FS salary determined by Washington D.C.
  • All Interested Applicants

Security Clearance Required: Public Trust - Background Investigation

Appointment Type: Permanent

Appointment Type Details: Indefinite subject to successful completion of the probationary period

Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

 

Summary

The work schedule for this position is: Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: NO

Relocation Expenses Reimbursed: NO

Travel Required: Not Required

 

Duties

  • The incumbent serves as a Consular Assistant and handles Immigrant Visa, Non-Immigrant Visas, Asylee/Refugee (Visas 92/93) follow-to-join, fiancée, adoption and Congressional correspondence through email, letters and fax from visa applicants/petitioners, attorneys, and legislators.
  • The incumbent prepares & advises travel arrangements (E2) for all consular employee’s official trips, conferences, exchanges, and Temporary Duty (TDYs), etc.
  • Receives and reviews incoming correspondence (packages/letters, faxes, e-mails) and routes to the appropriate unit or officer.
  • Reviews the contact database, ensures Consular staff information is accurately updated. Handles section’s events and visitors. Updates Human Resource (HR) tracking list for Americans, who are in and out of the country for travel. Scan revocation memos and manages the packing and shipping of revocation files, as well as the sending of abandoned Lawful Permanent Residents (LPR) cards to the National Visa Center (NVC) and the United States Citizenship and Immigration Service (USCIS). Acts as an alternate Time and Attendance & cashier back up.
  • Orders supplies, handles procurement requests, puts in work orders for facility maintenance issues, enters travel and access requests, works with the Information Management Office staff to ensure that the Consular computer systems are working properly, advises Consular managers on needed office furniture and equipment.
  • Incumbents interpret for consular officers at the time of interview.

Qualifications and Evaluations

EXPERIENCE: Two years of progressively responsible experience in administration, providing government services or para-professional work is required

EDUCATION: Completion of high school education is required

LANGUAGE:

  • English speaking, reading and writing - Level IV (Fluent) is required. (This may be tested)
  • Amharic speaking, reading and writing - Level IV (Fluent) is required

SKILLS AND ABILITIES: 

  • Incumbent must be able to operate IT and consular equipment and use consular automated systems. This includes basic knowledge of word processing and Excel and Access databases. Must be able to use basic consular equipment such as PCs, visa printers, photo and document scanners, wet and dry seals, and the microphone system. The incumbent also uses copiers, a shredder, fax machines and telephone equipment.
  • Must be able to apply USG and Ethiopian Law, regulations, and policies to a wide variety of applications for immigration benefits.  Must be able to listen effectively and advise consular clients on how best to reach their goals.  Must be patient with both clients and adjudicators.  Must be able to work steadily in a difficult environment and under considerable pressure from highly emotional clients.  Must be able to act in an ethical manner and be confident when dealing with clients.  Must be flexible and able to work with all colleagues.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): 

  • The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Benefits:

  • Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Addis Ababa, Ethiopia may receive a compensation package that may include health, separation, and other benefits.
  • For EFMs, benefits should be discussed with the Human Resources Office.
  • The pay plan is assigned at the time of the conditional offer letter by the HR Office.

HIRING PREFERENCE SELECTION PROCESS:

Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference. of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.) and for additional employment considerations, please visit the following link: https://careers.state.gov/downloads/files/definitions-for-va

 

HIRING PREFERENCE ORDER:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2) AEFM / USEFM

(3) FS on LWOP and CS with reemployment rights **

 

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead.